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Fix Ignition/Ionisation Fault On Worcester Greenstar Boiler 

Various issues can cause an ignition/ionization fault on your Worcester Greenstar boiler. Here are some steps you can try to troubleshoot and fix the problem:

  1. Firstly, check the ignition electrode: Make sure the ignition electrode is clean and properly aligned with the burner. If the electrode is dirty or misaligned, it may not be able to create the spark needed to ignite the gas.
  2. Secondly, check the probe: The probe is responsible for detecting the presence of a flame after ignition, and If the search is dirty or damaged, it may not be able to see the flame, causing the boiler to shut down.
  3. Next, check the gas supply: Make sure the gas supply to the boiler is on, and the pressure is within the acceptable range by using the built-in pressure gauge. You can adjust this using the fill valves often located underneath the boiler.
  4. Once this is done, check the flue: The flue is responsible for venting gases produced during the combustion process. A blocked or damaged flue can cause the boiler to shut down.
  5. A bonus tip is to pour hot water over the copper/PVC pipe connected to the boiler outside your property. This pipe often releases tiny amounts of water periodically. In the winter, this can freeze and cause this boiler fault. Wait 5 minutes and then try and restart the boiler.
  6. Finally, check the controls: Ensure all boiler controls are set correctly and functioning properly.

If you are unable to fix the problem yourself, it is recommended that you contact a qualified heating engineer for further assistance.

At First Call Home Services, all of our engineers are gas safe engineers, so we have the skills to fix any boiler problem you have.

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